The world class service delivered here at King’s Cross Estate
is a testament to the City West team.
Christine Tona
Property Services Director
Kings Cross Estate
About
Established
2010
Full London & Home Counties
Coverage
Our Services
Daily Office Cleaning Washroom Services
Public Realm Cleaning Pest Control
Specialist Floor Cleaning Property Maintenance
Total Waste Management Laundry Service
Janitorial Services Window Cleaning
Our company ethos; excellence, experience and openness – is the essence of our brand and we are proud to say that, as a second-generation family-owned company, we still work to the traditional values established by our father, when he first opened our doors for business in 1976.
Matthew & Spencer Lancaster
Owners
City West Services
Our People 
Our people are our greatest asset, we know a lot of companies say this, but we really mean
it and it is their dedication and great work ethic that makes us all proud to work for City
West. To ensure we continue to reward and recognise our people and maintain our staff
high retention rate we are investing heavily in:
• Infinity Awards, please see the link on this page to nominate a City West employee
• Training and Development Programmes
• Perkbox Incentives for all full time employees
The City West team provide a world class 24/7 service at The Hippodrome, they carry out their duties around our guests to the highest, professional standards and constantly delivery new products and innovations.
Keith Collins
Building Services Manager
The Hippodrome Casino
What Sets us Apart
City West are a family run and
managed organisation. Through
our approach and commitment we
have built a reputation for cleaning
excellence, value and personal care.
We encompass all of the values
of a true family business with our
board of Directors contributing a
combined knowledge of over 100
years’ experience in the commercial
cleaning industry
City West have been a trusted service partner, providing a flexible management approach and solutions to challenging scenarios. The Directors frequently visit my buildings and are in regular contact giving my colleagues and I complete peace of mind.
Ita Milla
Building Services Manager
Workman LLP
Clients
A lot of companies say it, but our people really are what makes City West special, it’s their dedication and great work ethic that makes me proud to come to work everyday and I can’t wait to see more of our staff winning Infinity Awards.
Chris Couch
Managing Director
City West Support Services
Legal
Contact
London office
City West Support Services,
Unit 334, Metal Box Factory,
30 Great Guildford Street,
London. SE1 0HS
Head Office
City West Support Services,
29 Beckenham Road, Beckenham,
Kent. BR3 4PR