City West are a family run and managed organisation. We provide high quality bespoke cleaning service solutions developed in conjunction with our clients, ensuring their needs are fully understood. Through our approach and commitment, we have built a reputation for cleaning excellence, value and personal care.

We encompass all of the values of a true family business with our Board of Directors contributing a combined knowledge of 100 years’ experience in the commercial cleaning industry.

 

Services

 

A clean office space is vital for your workforce, helping to boost staff
morale as well as productivity

Daily Office Cleaning to suit all requirements

A clean office space is vital for your workforce, helping to boost staff morale as well as productivity
Comprehensive and flexible janitorial services to
suit your requirements and diary.

Janitorial Services

Comprehensive and flexible janitorial services to suit your requirements and diary.
We have the specialist skills and equipment needed to bring your
windows and facade back to life

Window and Facade Cleaning

We have the specialist skills and equipment needed to bring your windows and facade back to life
We can manage all your consumable needs and work with Social Enterprises such as Cheeky Panda

Consumables

We can manage all your consumable needs and work with Social Enterprises such as Cheeky Panda
Working in partnership with clients, we provide solutions to achieve
ours and our clients environmental goals

Total Waste Management

Working in partnership with clients, we provide solutions to achieve ours and our clients environmental goals
Porterage and post room services designed to allow the smooth running of your business

Post Room & Porterage

Porterage and post room services designed to allow the smooth running of your business
We can provide quality washroom products and a flexible washroom service to suit your needs

Flexible Washroom Services

We can provide quality washroom products and a flexible washroom service to suit your needs
24/7 security coverage including manned security, mobile patrols, keyholding, and security systems

Security

24/7 security coverage including manned security, mobile patrols, keyholding, and security systems
A full range of fast and effective pest control treatments, delivered by experts in their field, trained to handle any situation

Pest Control

A full range of fast and effective pest control treatments, delivered by experts in their field, trained to handle any situation
We collect your used bath linen and return it
freshly laundered and folded the next day, ready for your staff to use after gym or any other activities your company may offer

Laundry Service

We collect your used bath linen and return it freshly laundered and folded the next day, ready for your staff to use after gym or any other activities your company may offer
We provide a full range of periodic services to compliment your daily cleaning including deep cleans and specialist cleaning

Periodics

We provide a full range of periodic services to compliment your daily cleaning including deep cleans and specialist cleaning
We understand the risks associated with providing a cleaning
service in a mission critical environment. Our I.T. Hygiene
services are carried out by trained and qualified technicians

IT Hygiene

We understand the risks associated with providing a cleaning service in a mission critical environment. Our I.T. Hygiene services are carried out by trained and qualified technicians

Testimonials

  • World class 24/7 service

    “The City West team provide a world class 24/7 service at the Hippodrome, they carry out their duties around our guests to the highest, professional standards and constantly deliver new products and innovations”

    World class 24/7 service
    Keith Collins
    Building Services Manager
    The Hippodrome Casino
  • True Service Partner

    “City West have shown that they have a true understanding of what a service partner is and have demonstrated this on numerous occasions by adding value on the contract or on matters outside of their remit”

    True Service Partner
    Mark Inkster
    Market Manager
    Western International Market
  • Seamless Mobilisation

    “City West provided a first class service delivery transfer and seamless mobilisation at the start of the year for us here at BMA. The professionalism of the whole team demonstrated during and subsequently after has been nothing short of magnificent.”

    Seamless Mobilisation
    Ian Wade
    Head of UK Estates
    British Medical Association

Our Board of Directors

Matthew Lancaster

Matthew Lancaster

Spencer Lancaster

Spencer Lancaster

Mark Symonds

Mark Symonds

Chris Couch

Chris Couch

Our Management Team

PA to Managing Director

Natalie Bance

PA to Managing Director
Account Director

Helen Stevens

Account Director
Divisional Director

Nigel Jones

Divisional Director
Key Account Manager

Terry Barritt

Key Account Manager
Area Manager

Sandra Roberts

Area Manager
Area Manager

Pablo Moreno

Area Manager
Head of Human Capital

Ingrid Courtney

Head of Human Capital
Quality Assurance Manager

Josselin Grossi

Quality Assurance Manager
Compliance Manager

Jason Parker

Compliance Manager

Our Sales Team

Sales Director

Chris Waters

Sales Director
Commercial Director

James Douglas

Commercial Director
Prospective Client Manager

Oswald Gravesande

Prospective Client Manager
Sales Manager

Oliver Couch

Sales Manager
Bid and Marketing Manager

Aneta Czech

Bid and Marketing Manager

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