Team at London Zoo

We’re passionate about people….

City West is committed to ensuring that every employee will be able to access and benefit from our comprehensive career pathway, whatever their role, educational achievement, experience or qualification.

Our people is what differentiates us from our competitors and we want to make sure that they are all developed, trained, equipped and motivated to deliver great service, focus on quality and demonstrate the right behaviours and attitudes.

The pathway includes access to industry recognised qualifications that will equip you to progress your career in wider facilities or management roles.  It doesn’t matter what role you fulfil either – we want everyone to learn and grow to be the best they can be.

We have a dedicated Employee Development & Training team and access to external training providers to provide bespoke learning modules, skills-based training, accredited professional qualifications and apprenticeships. This helps our people progress, personally and professionally. We also believe in learning through coaching and mentoring, as it’s another essential part of learning and developing ethos.

Joining City West, you will be able to access our training and development pathway and begin your journey, growing and flourishing further in your career, gaining more experience, knowledge and qualification to allow you to have more options and opportunities and choices.

Want to join us?

Speak to Ingrid Courtney, Head of HR & Training:

Maintenance staff inspector

Our accreditations

Our clients