Gender Pay-gap reports

City West Support Services Ltd is committed to equality; we aim to create a culture that is diverse, promotes positivity, and instils a can-do attitude in everyone, no matter their background or characteristics, both for our staff and for the clients we work with.

We aim to ensure that, in employment, we do not discriminate on the grounds of any of the 9 protected characteristics. We oppose all forms of unlawful and unfair discrimination and strive, in partnership with our clients, to achieve working environments free of discrimination and prejudice.

Our approach on pay is to remain competitive against the external market but to be transparent and fair. Your pay at City West depends upon the role you are employed to carry out, the relevant qualification the individual holds or proven relevant experience and the level of responsibility they have within their role.

City West has a diverse and multi-cultural workforce; we employ mainly cleaners, many in part time, local roles. These staff are predominantly, but not exclusively, female.

We have applied for London Living Wage accreditation and pay the LLW for roles based in London.

We have a flat management structure with a few supervisory and management roles in the operational function and a small number of professional support staff in finance, HR and health & safety. These managerial and corporate jobholders are predominantly male.