OUR PEOPLE & CULTURE

 

CityWest owners

We are committed to providing the best, most engaged people who represent the City West values and ethos.

A family run business with you at the heart of it

As a family company, we recognise that at the very heart of a great service are passionate people.

We strive to be an employer of choice, and we commit to communicating well, recognising and rewarding effort, and offering our teams the opportunities to enhance their skills and careers within the company.

Building a strong and happy workforce

Central to our success is our commitment to paying an appropriate wage. We are an accredited London Living Wage Supplier and we recognise that staff engagement, training and development are all essential in providing a consistent and high quality cleaning operation.

CityWest Services Team photo BMA
CityWest cleaning solutions

Value and commitment

We value our workforce and offer industry leading employment packages that include high street vouchers, enhanced holiday entitlement, life assurance and free support for health and wellbeing.

City West operates an Infinity Award programme that recognises members of our team that go above and beyond the call of duty. We encourage our clients to nominate staff who have provided the best customer service on a monthly basis.

City West Training Passport programme

All of our employees receive a programme of structured technical and safety training through our City West Training Passport programme. This is delivered by our BICSc accredited Training Team who provide a supportive learning environment. Working methods and effective cleaning techniques are either demonstrated on site or within our bespoke Training Academy.

The City West Career Pathway

The development of all our colleagues is governed by our ‘City West Career Pathway’.

This provides a clear guidelines for each individual as to what level of knowledge is expected of them in their roles, and the key training they will need to advance to the next level and beyond.

We are the only cleaning company with a BICSc Accredited Assesement Centre in the City Of London.