The City West mind-set is all about being open to new ideas and continuously improving the services we deliver.


Keeping technology at the forefront

We implement technology and equipment to enhance the delivery of our services, supported by our continuous improvement methodology.

Our sensor technology measures footfall, delivers proof of presence, and delivers real time information to support our demand led cleaning model.

We’ve implemented QR Codes and NFC Tags on our clients’ premises to provide space booking for desks and meeting rooms, support social distancing and support occupancy planning.

KPIs are monitored using an electronic cloud-based system that is bespoke to each one of our clients. All results are captured and automatically updated to a personalised dashboard contributing to monthly and quarterly reports.

MyTag - app
robotic cleaning solutions

Analysis & performance measuring

Our service is enhanced through the use of industry leading machinery and equipment, such as robotics and telemetrics to analyse reliability and efficiency.

In support of our sustainability goals, we promote the use of chemical free cleaning to minimise the environmental impact of our operations.

Our approach to contamination control is underpinned by the use of ATP testing and anti-microbial coatings, to minimise infection and manage touchpoint cleaning effectively.